BACKGROUND

The Philippine Government encourages Public agencies to pursue measures for improving in governance and public service through quality management systems. This is embodied in Executive Order (EO) 605 Institutionalizing the Structure, Mechanism and Standards to Implement the Government Quality Management Program (GQMP), amending for the purpose Administrative Order No. 161, S.2006. The
EO directs the national line agencies and Government Owned Controlled Corporations (GOCCs) to adopt the ISO 9001:2008 Quality Management System as part of the implementation of a government-wide quality management program. The quality management systems shall be certified for demonstrated conformity with ISO 9001:2008 and the applicable Government Quality Management Systems Standards (GQMSS).

A quality management system (QMS) is a way in which a public sector organization can direct and control its activities to address the needs and expectations of citizens. Broadly, it consists of the organizational structure, together with the plans, processes, resources and documentation that are needed to achieve the quality objectives, and to effect continual improvements in the delivery of public goods and services.

The QMS is also supportive of the recently approved GOCC Governance Act of 2011 which sought to reform the administration of GOCCs. While the GOCC Governance Act seeks to strengthen the role of the state in ensuring fiscal discipline among GOCCs, the QMS can help in making the GOCCs more responsive to the needs of the people by ensuring consistent and quality public service delivery.

The HGC, as one of the key shelter agencies in the Philippines that serves as an enabler or facilitator for homeless Filipino families to have their homes, recognizes the need for such quality management system. This supports the HGC’s mandate of providing guaranties to encourage the flow of private funds for mass housing development, promote sustainable home ownership and systematized coordination with partner agencies towards achievement of common goals.

The Development Academy of the Philippines (DAP), as the National Productivity Organization, pursues national productivity and quality improvement initiatives and spearheads the promotion of QMS in government. Thus, the HGC has engaged the Academy’s Center for Quality and Competitiveness for the Development of Quality Management System (QMS) Certifiable to ISO 9001:2008.

On March 21, 2012, HUDCC Chairman and Vice President Jejomar C. Binay and the HGC Board of Directors witnessed the MOA Signing between HGC represented by President Atty. Manuel R. Sanchez and the DAP represented by Mr. Antonio D. Kalaw, Jr.

-THE HGC QMS CORE TEAM